Posts by Alden Chang

Join Dr. Warren Lieberman, President of Veritec Solutions, at his thought-provoking talk about how customer psychology impacts pricing decisions. Warren will be speaking at the Self Storage Association’s (SSA) 2021 Fall Conference and Trade Show, on Thursday, September 9th. The Conference will be held at the MGM Grand in Las Vegas. Warren’s talk will be…

How to Foresee and Meet the Needs of Your Self-Storage Customer. Inside Self-Storage World Expo is here!  Dr. Warren Lieberman, President of Veritec Solutions, will be a panelist on an intriguing and important topic: How to cultivate a 5-star experience for your self-storage customer.  This panel will be held on Wednesday, July 14th, from 9:30AM…

As we navigate out of the pandemic crisis, we expect previous macro industry trends to continue, and even accelerate. One trend is new starts. Existing stores may start seeing additional competition as new store development resumes. Sometimes, a store may even show up right next door. Perhaps the new store may even share the same…