Posts by Alden Chang

Having collectively gone through—and perhaps still going through—the COVID pandemic, many operators are concerned with understanding the short- and long-term impacts that this experience may have on self-storage revenue management. For example, what recent technology and industry trends have driven new best practices in revenue management and pricing? Has anything changed with respect to customer…

We are pleased to announce that Dr. Warren Lieberman, President of Veritec Solutions, will be hosting an in-person round table discussion on the critical topic of Pricing and Rent Increase Best Practices, at the Self Storage Association SSA 2022 Spring Conference and Trade Show. Warren will be holding the round table on Thursday, March 10th…

Key Performance Indicators (KPI’s) are one of the more commonly used metrics to measure the success of businesses. KPI’s help track critical components of your business and measure progress against predefined goals. But KPI’s don’t simply need to look in the rear-view mirror measuring past performance; KPIs can also be predictive. According to KPI.org: “Key…